Administrative error in the RSGB Yearbook 2017

Each year, Ofcom provides information to the Radio Society of Great Britain (RSGB) on radio amateurs’ call signs and mailing addresses for publication in an annual callbook. The purpose of the callbook is to help amateur radio users communicate with each other.

This year, due to an administrative error, a small minority of users’ main station addresses were provided to the RSGB instead of their mailing addresses. This information was published as part of the RSGB Yearbook 2017. We have written individually to all those whose information has been published in error.

We take the management of people’s information very seriously, and would like to apologise for this mistake. The cause of the problem has been identified and resolved, so that it cannot happen again.

The RSGB has removed all unsold copies of the Yearbook and is working with us to replace those that have already been issued.

What action should I take?

If the wrong information address information was published about you, you should have been contacted individually by us.

If you have purchased a copy of the RSGB Yearbook 2017 and the RSGB holds a record of purchase, it will be replaced automatically for you. We ask that you destroy your old copy.

If you have purchased a copy of the RSGB Yearbook 2017 but the RSGB holds no record of the purchase, the RSGB will be happy to replace it. You should send back the front cover using the pre-addressed label which can be downloaded from www.rsgb.org/yearbookreturns. When you have received the replacement, please destroy your old copy.

Should you wish to speak to us, please contact us on 020 7981 3131.